These terms govern your use of the krikya app platform. Please read them carefully before registering or placing any bets. By creating an account on the krikya app, you agree to everything set out below.
A plain-language summary of the most important rules on the krikya app. The full legal text follows below — please read that too.
The krikya app is strictly for adults. You must be at least 18 years old to register, deposit, or play any game. We verify age during registration and reserve the right to request additional documents at any time.
Each player may hold only one account on the krikya app. Duplicate accounts will be closed and any balance may be forfeited. If you've forgotten your login details, use the account recovery option rather than registering again.
All transactions on the krikya app are processed in Bangladeshi Taka via bKash, Nagad, and Rocket. Withdrawal requests are processed within two minutes for verified accounts. No currency conversion fees apply.
Any attempt to exploit software bugs, use automated betting tools, collude with other players, or manipulate game outcomes on the krikya app will result in immediate account suspension and forfeiture of all balances.
All bonuses and promotions on the krikya app are subject to wagering requirements and time limits. Bonus funds cannot be withdrawn until the wagering requirement is met. Full bonus terms are published on each promotion page.
The krikya app provides deposit limits, session reminders, and self-exclusion options in every account. Using these tools is your right. If gaming stops being fun, please use them — or contact our support team for help.
Welcome to the krikya app. These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and Krikya App ("we", "us", "the Platform") governing your access to and use of the krikya app website, mobile interface, and all games and services available through it.
By registering an account on the krikya app, making a deposit, or using any game or feature on the platform, you confirm that you have read, understood, and agreed to these Terms in full. If you do not agree with any part of these Terms, you must not use the krikya app.
These Terms apply to all players accessing the krikya app from Bangladesh. They should be read alongside our Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and the krikya app.
Important: These Terms were last updated on 1 January 2025. We recommend checking this page periodically. Continued use of the krikya app after any update constitutes acceptance of the revised Terms.
To register and use the krikya app, you must meet all of the following requirements:
The krikya app reserves the right to request proof of age and identity at any point. If you cannot provide satisfactory documentation, your account may be suspended and any pending withdrawals held until verification is complete. This is a standard procedure and is not a reflection on any individual player.
Age restriction: Underage gambling is illegal and harmful. The krikya app takes age verification seriously. Any account found to belong to a person under 18 will be closed immediately and all funds returned to the payment source.
To access games and place bets on the krikya app, you must register a player account. During registration, you are required to provide accurate, complete, and current information including your full name, date of birth, email address, and mobile number. Providing false information is a breach of these Terms and may result in account closure.
Each individual may hold only one active account on the krikya app. If we detect duplicate accounts linked to the same person — whether by name, device, IP address, payment method, or any other identifier — we reserve the right to close all duplicate accounts and, in cases of deliberate abuse, forfeit any associated balances.
You are responsible for keeping your krikya app login credentials confidential. Do not share your username or password with anyone. If you suspect unauthorised access to your account, contact our support team immediately. The krikya app will not be liable for losses resulting from unauthorised access where you have failed to keep your credentials secure.
The krikya app operates a Know Your Customer (KYC) process in line with standard industry practice. You may be asked to submit a copy of your national ID card, passport, or other government-issued identification, along with proof of your payment method. Withdrawal requests may be held pending completion of KYC verification.
Tip: Complete your KYC verification early to avoid delays when you request your first withdrawal from the krikya app. The process typically takes less than 24 hours once documents are submitted.
The krikya app accepts deposits and processes withdrawals exclusively in Bangladeshi Taka (BDT) via the following mobile financial services: bKash, Nagad, and Rocket. No international payment methods, cryptocurrency, or third-party payment processors are currently supported.
Minimum and maximum deposit and withdrawal amounts are displayed on the cashier page of your krikya app account. These limits may vary depending on your account verification status and transaction history. Players who have completed full KYC verification typically have access to higher limits.
Withdrawal requests from verified krikya app accounts are processed within two minutes during normal operating conditions. In some cases — particularly for large withdrawals or accounts flagged for additional review — processing may take longer. The krikya app will notify you if your withdrawal requires additional verification.
Note on fees: The krikya app does not charge transaction fees on standard deposits or withdrawals. However, your mobile financial service provider (bKash, Nagad, or Rocket) may apply their own standard transfer charges.
From time to time, the krikya app offers bonuses, free bets, cashback offers, and other promotions to registered players. All promotions are subject to specific terms and conditions published on the relevant promotion page. In the event of any conflict between a promotion's specific terms and these general Terms, the promotion-specific terms take precedence.
Bonus funds credited to your krikya app account are subject to wagering requirements before they can be withdrawn as cash. The wagering requirement for each bonus is stated clearly on the promotion page. For example, a bonus with a 10x wagering requirement means you must wager the bonus amount ten times before withdrawal is permitted.
The krikya app monitors bonus usage for signs of abuse, including but not limited to: creating multiple accounts to claim the same bonus, using low-risk betting strategies designed to clear wagering requirements without genuine play, or withdrawing bonus funds before requirements are met. Any account found to be abusing the bonus system will have bonuses removed and may be suspended.
All games available on the krikya app use certified random number generators (RNG). Published RTP (Return to Player) figures are independently verified. The krikya app does not adjust game outcomes based on player history, bet size, or account status. Every player receives the same odds on every game, every time.
The following actions are strictly prohibited on the krikya app and will result in immediate account suspension:
If you believe a game result on the krikya app is incorrect, you must raise a dispute within 72 hours of the relevant game session. Disputes raised after this period may not be investigated. The krikya app's decision on disputed game results is final, subject to the complaints procedure outlined in Section 13.
Technical issues: In the event of a game disconnection or technical failure on the krikya app, bets already placed and accepted by the server will stand. Bets not yet confirmed by the server at the time of disconnection will be voided and stakes returned.
The krikya app is committed to providing a safe and responsible gaming environment. We believe gaming should be a form of entertainment, not a source of financial or personal harm. The following tools are available to all registered players at no cost:
If you are concerned about your gaming behaviour, or that of someone you know, please visit our Responsible Gaming page for detailed guidance and self-assessment tools. Our support team is also available 24/7 to assist with any responsible gaming concerns.
Please remember: Never chase losses. Never gamble with money you cannot afford to lose. The krikya app is for entertainment only. If gaming is causing you stress or financial difficulty, please use our self-exclusion tool or contact support immediately.
The krikya app reserves the right to suspend or close any player account at any time, with or without prior notice, if we have reasonable grounds to believe that:
You may close your krikya app account at any time by contacting our support team. Before closure, any pending withdrawals will be processed to your registered payment method. Bonus balances that have not met wagering requirements will be forfeited upon account closure.
Upon account closure, your access to the krikya app platform will be terminated. Any real-money balance remaining in your account at the time of closure (excluding uncleared bonus funds) will be returned to your registered payment method within five business days.
All content on the krikya app — including but not limited to the website design, logos, game graphics, software, text, and audio — is the property of Krikya App or its licensed content providers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable licence to access and use the krikya app for personal, non-commercial gaming purposes only. You may not copy, reproduce, distribute, modify, or create derivative works from any krikya app content without our prior written consent.
To the fullest extent permitted by applicable law, the krikya app shall not be liable for any indirect, incidental, special, or consequential losses arising from your use of the platform, including but not limited to: loss of winnings, loss of data, or losses resulting from technical failures outside our reasonable control.
The krikya app's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim.
Nothing in these Terms limits or excludes liability for fraud, death, or personal injury caused by our negligence, or any other liability that cannot be excluded by law.
The krikya app collects and processes personal data in accordance with our Privacy Policy. By using the krikya app, you consent to the collection, use, and storage of your personal data as described in that policy. We do not sell your personal data to third parties. Your data is used solely for account management, payment processing, fraud prevention, and improving the krikya app experience.
For full details on how we handle your data, please read our Privacy Policy.
The krikya app reserves the right to update or modify these Terms at any time. When we make material changes, we will notify registered players via email or an in-platform notification at least 7 days before the changes take effect. The updated Terms will also be published on this page with a revised "last updated" date.
Your continued use of the krikya app after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must stop using the platform and may close your account as described in Section 8.
If you have any questions about these Terms, wish to raise a complaint, or need assistance with your krikya app account, our support team is available 24 hours a day, 7 days a week.
For complaints that cannot be resolved through our standard support process, you may escalate the matter in writing to [email protected] with the subject line "Formal Complaint". We aim to acknowledge all formal complaints within 24 hours and resolve them within 5 business days.
FAQ: Many common questions about the krikya app — including account setup, payment methods, and game rules — are answered on our FAQ page. It's worth checking there first before contacting support.