Your privacy matters to us. This policy explains exactly what personal data the krikya app collects, why we collect it, how we use it, and what rights you have over your own information as a player in Bangladesh.
Six key principles that guide how the krikya app collects, uses, and protects your personal information. Full details follow in the policy below.
The krikya app does not sell, rent, or trade your personal data to any third party for marketing purposes. Your information is used solely to operate your account and improve your experience on the platform.
The krikya app follows a data minimisation approach. We only collect personal information that is genuinely necessary for account management, payment processing, fraud prevention, and regulatory compliance.
All personal data stored by the krikya app is encrypted at rest and in transit using industry-standard protocols. Payment details are handled through secure, tokenised connections and are never stored in plain text.
Every krikya app player has the right to access, correct, or delete their personal data. You can submit a data request at any time through our support team and we will respond within 30 days.
The krikya app retains your data only for as long as necessary. Account data is kept for the duration of your membership plus a standard regulatory retention period. After that, it is securely deleted.
In the unlikely event of a data breach affecting your personal information, the krikya app will notify you promptly and take immediate steps to contain the incident and protect your account.
This Privacy Policy applies to the krikya app platform, accessible at krikya-app.vip. When we say "krikya app", "we", "us", or "our" in this document, we are referring to the operator of the krikya app gaming platform. When we say "you" or "your", we mean any person who visits, registers on, or uses the krikya app in any capacity.
The krikya app acts as the data controller for all personal information collected through the platform. This means we are responsible for deciding how and why your data is processed. If you have any questions about this policy or how the krikya app handles your data, please contact us using the details in Section 13.
Scope: This Privacy Policy covers all personal data collected through the krikya app website, mobile interface, customer support channels, and any other touchpoint where you interact with the krikya app brand.
The krikya app collects different categories of personal data depending on how you interact with the platform. Below is a clear breakdown of what we collect and why each category is necessary.
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Account registration and age verification (KYC) |
| Contact Data | Mobile number, email address | Account communication, OTP verification, support |
| Financial Data | bKash / Nagad / Rocket account number, transaction history | Processing deposits and withdrawals securely |
| Technical Data | IP address, device type, browser, operating system | Fraud prevention, security monitoring, platform optimisation |
| Usage Data | Games played, bets placed, session duration, login times | Responsible gaming monitoring, personalisation, analytics |
| Communications Data | Support chat logs, email correspondence | Resolving disputes, improving support quality |
| Verification Documents | Copies of national ID, selfie photos submitted for KYC | Identity verification as required by our operating standards |
The krikya app does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless you voluntarily disclose such information in a support interaction.
Most of the data the krikya app holds about you comes directly from you. This includes information you provide when you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or respond to a survey or promotion.
When you use the krikya app, certain technical data is collected automatically. This includes your IP address, the type of device and browser you are using, pages you visit on the platform, and how long you spend on each section. This data is collected using cookies and similar tracking technologies — see Section 7 for full details.
In some cases, the krikya app may receive data about you from third parties. For example, our payment processors (bKash, Nagad, Rocket) may share transaction confirmation data with us. We may also receive fraud-screening data from identity verification partners during the KYC process. We only use third-party data where it is lawful to do so and where it is necessary for the purposes described in this policy.
Note: The krikya app never purchases marketing lists or acquires personal data from data brokers. Every piece of data we hold about you has a clear, legitimate source.
The krikya app uses your personal data for the following purposes:
Marketing opt-out: If you no longer wish to receive promotional emails or messages from the krikya app, you can unsubscribe at any time by contacting support or updating your account notification preferences.
The krikya app processes your personal data on one or more of the following legal grounds:
The krikya app does not sell your personal data. We share your data only in the following limited circumstances:
The krikya app will never share your personal data with advertisers, data brokers, or any third party for their own marketing purposes. We will never sell your data under any circumstances.
Third-party processors: All third parties who process data on behalf of the krikya app are required to handle your information securely and in accordance with applicable data protection standards. We do not permit them to use your data for their own purposes.
Cookies are small text files placed on your device when you visit the krikya app. They help the platform remember your preferences, keep you logged in, and understand how you use the site so we can improve it.
You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the krikya app — for example, you may be logged out more frequently or lose saved preferences.
The krikya app retains your personal data for as long as your account is active and for a period after account closure as required by our operating standards and applicable regulations. Specifically:
After the applicable retention period, your personal data is securely deleted or anonymised so that it can no longer be linked back to you. If you request account closure, we will begin the deletion process for data that is no longer required to be retained.
As a krikya app player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request".
You can request a copy of all personal data the krikya app holds about you. We will provide this within 30 days of your request.
If any of your personal data held by the krikya app is inaccurate or incomplete, you have the right to have it corrected. Contact support with the correct information and we will update our records promptly.
You can request that the krikya app delete your personal data where it is no longer necessary for the purposes it was collected, subject to our legal retention obligations.
You can ask the krikya app to pause processing of your data in certain circumstances — for example, while you contest the accuracy of the data we hold.
You can request a copy of your personal data in a structured, machine-readable format so you can transfer it to another service if you wish.
You can object to the krikya app processing your data for direct marketing purposes at any time. You can also object to processing based on legitimate interests, though we may be able to demonstrate compelling grounds to continue.
The krikya app takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your information against unauthorised access, loss, destruction, or alteration. These include:
While we take every reasonable precaution, no online platform can guarantee absolute security. If you suspect your krikya app account has been compromised, please contact our support team immediately so we can take protective action.
Your role in security: You can help protect your krikya app account by using a strong, unique password, enabling two-factor authentication if available, and never sharing your login credentials with anyone.
The krikya app is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe your child has registered on the krikya app, please contact us immediately at [email protected]. We will investigate and, if confirmed, close the account and delete all associated data without delay.
Age verification is a mandatory step during the krikya app registration process. We take our responsibility to prevent underage access seriously and continuously review our verification procedures to ensure they remain effective.
The krikya app may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players via email or an in-platform notification before the changes take effect.
The updated policy will always be published on this page with a revised "last updated" date at the top. We encourage you to review this page periodically. Your continued use of the krikya app after any update constitutes your acknowledgement of the revised policy.
If you have any questions about this Privacy Policy, want to exercise your data rights, or wish to raise a privacy concern, please get in touch with the krikya app data team:
For general questions about your account, payments, or games, visit our FAQ page first — it covers the most common topics and may save you time. You can also review our Terms and Conditions for the full legal framework governing your use of the krikya app.
Responsible Gaming: If you have concerns about your gaming habits, our Responsible Gaming page provides self-assessment tools, limit-setting options, and self-exclusion. Your wellbeing always comes first at the krikya app.